BookIt.com® User Return/Recommend Rate:
Based upon 11 User Reviews
90% would return or recommend
10% would not return or recommend
Overall BookIt.com® User Rating: 
Based upon 11 User Reviews
Harry from union, new jersey had this to say:
"I had a great time cant wait to go back. The service was excellent thank you guys for everything. They really made you feel at home. Quality food and the room was very comfortable. We were there in early July 2009 and would like to return in February. Keep up the good work and we will keep coming back with friends!"
Posted: Wed, Sep 02, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Cathee from Burleson, Texas had this to say:
"I have never been to Mexico before and this was definitely the best vacation I have ever had. I took my father and we had a blast! Thank you to the staff.! They made our trip outstanding. I would highly recommend this hotel to anyone who wants to be treated like royalty. We are already planning our trip for next year."
Posted: Sun, Aug 30, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Johnny from Guthrie, OK had this to say:
"Had a great trip. Everything was first class. Having no kids was nice. Planning on going back as soon as we can. "
Posted: Thu, Jul 23, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Sherralee from ottawa, ontario had this to say:
"My husband and I stayed at The Royal for 10 days last February/March. We loved this resort. The food, the service, the beach, the rooms, and the staff - all were wonderful! Our only complaint was the temperature of the pool. It was downright cold. This is the only resort we have ever been to where the swim up bar was not crowded. It wasn`t even used, because the water was too cold. The water aerobics were even moved to the jacuzzi. I can only guess that because the temperature goes down quite a bit at night at that time of the year. It does not give the sun a chance to do its job. I sincerely hope that the management heeds this complaint, we weren`t the only ones. This is after all a five star resort and should have a heated pool."
Posted: Sat, Jul 18, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Diane from Stewartville, MN had this to say:
"My daughter got married on the beach at this hotel. There were thirteen people that flew in for the wedding. The bride`s side of the family stayed at the resort. The grooms side stayed off the resort and wished they had too. The service was fantastic. 7 restaurants to pick from, you just need to reserve ahead, if you want to get into the Chef's restaurant. All their staff bent over backwards to accommodate us. Full bar in each room plus the beach butlers were really nice. Entertainment was good and the food was excellent. This is a 5 star hotel. There is plenty of stuff to do, friendly staff and a very clean resort. My youngest has booked to go back again for her birthday. Shopping is within walking distance from the hotel. Just go later in the evening, when the store owners aren't so aggressive. Also stay away from the vacation club sales people. We have traveled quite a bit, and this is the best all-inclusive we have stayed at. We will return again in the future."
Posted: Wed, Jul 15, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Christa from Superior, WI had this to say:
"From the time we arrived to the time we left we were happy...great food, wonderful service and no kids..we love our kids but it was great to go and fall in love with my husband all over again! Thank you!"
Posted: Sat, Jun 06, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Back to Mexico from Hamilton, Ontario had this to say:
"This resort was the best all inclusive resort that I have been to. Everything was first quality and the service was fantastic. This resort definately deserves its 5 star rating. When they say all inclusive they mean it. The food was gourmet, with a choice of 7 restaurants. Room service was included (try having cake and hot chocolate before you go to bed, after a jacuzzi). You could always get a chair by the pool or on the beach. The nightly entertainment was good. Close to 5th Avenue in Playa. Only thing to watch out for are the Vacation Club sales people. "
Posted: Sun, Feb 08, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
donna from orlando, florida had this to say:
"We went in Nov 2008.'The view was excellent.'We were there for 7 days.'Unfortunately, I was laid up after 3 days and was stuck in the room for 3 days.'The service was okay, the food was sub standard. I t was average for a supposedly 4 star resort. I won't deny the beauty of the beaches., but the food needs to be better."
Posted: Wed, Jan 21, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:No
A Recent Traveler from Wall, NJ had this to say:
"Very clean and nicely appointed room. Beware, some ocean view rooms aren't really ocean view unless you lean over your railing to see the water. You can reserve your room 48 hours prior to your trip. Great idea - we were able to get a Royal Jr. Suite on 2nd floor with great view. Unlike other all inclusives, tipping is the norm. Restaurants are good. Japanese was great, Maria Marias was ok, breakfast buffet very good. Service was friendly and best when tipping. Pool water was cold but usually plenty of seating. Beach was beautiful, water was warm and calm. Plenty of beach cabanas for everyone. Room service was efficient and housekeeping very good. We did have a problem with the a/c but it was fixed quickly after 2nd request (thanks to Anna). Overall, trip was very nice and reasonably priced. "
Posted: Sun, Jan 04, 2009
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Playa Playahs from Philadelphia, PA had this to say:
"We booked our honeymoon at The Royal Playa on a travel agent friend's high recommendation. We received a nice Mimosa welcome but unfortunately the first Ocean View room they gave us was only a partial view and was ground level facing an alley/walkway. We complained and they apologized saying there would be better rooms the next morning at check-out. We said ok and the next morning stood in line to speak to someone. A very nice manager offered to show us a Royal Master Ocean View upgrade for only $75 more a night. After seeing the HUGE clean suite, plush king bed, big jacuzzi and clear ocean view w/hammock we agreed. After that, WE LOVED OUR STAY! The 24-hour room service (cervezas included!), the many restaurants (though some food clearly better than others room service food only so-so), the delicious large breakfast buffet, the swim-up bar, and the great beach beds and bar service. We are not cheap and tipped the servers almost every time for their hard work and attentiveness. It looks like its gotten more expensive since they gained a half-star rating, but I would HIGHLY recommend the Royal PDC if you can splurge for it. *Tip: whenever they staff said hola and 'wanted to talk to us' we just kept smiling and walking waway telling them we were too busy or tired to talk - 'later, later!' ENJOY!"
Posted: Wed, Dec 10, 2008
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
Kathy from Land O Lakes, Fl had this to say:
"If there was a 6 Star Rating, this hotel would deserve it. The food, unbelievable. Gormet, Gormet, Gormet. Even the buffet was awesome. Service top notch, hotel ammenities fabulous!"
Posted: Sun, Nov 30, 2008
- Overall Experience:

- Quality:

- Value:

- Cleanliness:
- Staff Efficiency:

- Staff Friendliness:

- Would Return or Recommend:Yes
